My2Cloud 3.0 Release Notes

Released: July 2026

My2Cloud 3.0 is a major release. It refreshes the whole portal with a consistent Assurestor brand theme and full dark mode, introduces proactive alerts and notifications, adds a live service-status indicator, and deepens the analytics for every service (Backup2Cloud, DR2Cloud, SaaS2Cloud and Veeam2Cloud).

Alerts and notifications

• New per-service alerting across all four platforms (Backup2Cloud, DR2Cloud, SaaS2Cloud and Veeam2Cloud), with repeated conditions de-duplicated so you are not flooded with the same alert.
• Rich, branded alert notifications delivered both by email and in-app.
• Per-user email opt-in, so each user chooses whether they receive alert emails, with a clear opt-out line in every alert email.
• Alert emails carry the correct My2Cloud branding, service logos and a direct login link.
• You are only offered alerts for the services you actually use.
• The Notifications page gains free-text and severity filters and a clearer creation-time column.

Dashboards and theming

• New Assurestor brand theme: dark-green and neon-lime colours applied consistently to buttons, controls, pills, progress bars and charts, in both light and dark mode.
• Full dark-mode pass across dashboards, charts, filter controls and the What's New drawer.
• Ready-made default layouts for every dashboard (both the live-service and usage/analytics variants), so each one opens with a tidy, correctly sized layout.
• Every live service dashboard (Backup2Cloud, DR2Cloud, SaaS2Cloud and Veeam2Cloud) reworked to fill the full width with clean, gap-free layouts.
• Analytics grids and charts redesigned to a single Assurestor standard: brand-green charts in place of the old vendor palettes, larger and clearer chart titles, abbreviated axis figures, KPI stat tiles and month-on-month delta cards, with consistent modern table styling on every grid.
• Every dashboard opens with its date range set to the appropriate calendar month.
• Table and paginator layout fixes so grids fit their widget, large tables scroll cleanly, and titles show in the correct brand colour.
• Status and category values now render as consistent brand outline pills throughout the portal (for example Yes/No and active/enabled states, and region and site identifiers).
• A single, uniform icon set across the portal.

Service status and health monitoring

• New live service-status indicator in the top bar, linking through to the specific status event.
• New service-health checks covering the Backup2Cloud, DR2Cloud, SaaS2Cloud and Veeam2Cloud connections.

DR2Cloud (Zerto)

• New Storage page: pick a site and view its datastores and usage, with sites listed alphabetically and a connected site selected on open so data shows straight away.
• Clear, friendly messaging when a site is temporarily or permanently disconnected, instead of an error or an endless spinner, including a "ZA Disconnected" pill on the Sites list with a tooltip explaining temporary versus permanent disconnection.
• ZORG shown as a pill on the VPGs and Monitoring views.
• Multi-terabyte datastore figures now display correctly.
• New Failover Tests view showing your Zerto failover-test results.
• Redesigned VPG detail modal with a "mission control" layout: brand-green charts, modern topology and status cards, and linear bullet gauges for RPO and journal history. The analytics view now defaults its date range to the last seven days.
• VPGs list: protected and recovery sites shown as outline pills, the Journal History column shown as a bullet gauge, and the list defaulting to highest RPO first.

Backup2Cloud (Asigra)

• Reseller support: a reseller tenant can be linked to a salesgroup, and its live view shows the whole salesgroup without per-account links.
• Backup-set Type filter curated to the currently supported types, named correctly (for example "Microsoft 365 Teams") and sorted alphabetically, with the same set of types shown for every tenant.
• New "With data" and "Without data" filter, with rows that have no protected, native or stored data visually de-emphasised.
• Corrected backup-set type icons so they match the type.
• Redesigned DS-Client detail modal with a "storage hero" layout: modern detail cards, rounded storage bars and the region shown as an outline pill.

SaaS2Cloud (CloudAlly)

• Faster live views and a fix for an account-token expiry issue.
• New SaaS2Cloud alerting, producing one summary alert per account using the account name.
• Restored the direct-distributor account sweep.
• New SaaS2Cloud dashboard: brand stat cards with month-on-month peak deltas, plus tabbed usage and analytics dashboards.

Veeam2Cloud (Veeam)

• Protected-data drill-downs: view Backups, Restore Points and Backup Copies for a protected VM.
• Every protected VM is now listed, including copy-only VMs, with the platform filled in for all hypervisor types.
• Active Alarms view gains a Hostname column, status and date-period filters and default sorts.
• Backup Jobs view gains richer columns, filters, default sorting and clearer shading for disabled or stale rows.
• New Veeam licence export, with storage and quota columns size-formatted.
• New Veeam alerting.
• New Cloud Connect Usage widget, plus server and workstation summary boxes showing instance counts and month-on-month delta pills.
• New Protected Data Overview widget: a donut and table splitting protected workloads into on-prem Virtual Machines and public-cloud Cloud Instances, each with a quantity and total backup size.
• Licensing now tracks Cloud Instances (public-cloud VMs) as their own workload rather than folding them into on-prem VMs, shown as a separate tile on both the live and analytics widgets.

Support (Freshdesk)

• Ticket priority is now guided by ticket type in line with the SLA rules, with supporting notes. Selecting High or Urgent shows an SLA reminder that links straight to the "Ticket SLAs" knowledge-base article.
• Modern brand redesign of the create-ticket wizard, the view-ticket modal and the knowledge base, including tidier notes, a right-hand recent-activity sidebar and better table rendering in knowledge-base articles.
• Ticket list gains pill styling for priority, status and type, a Type filter and an aggregation filter. Priority colours are consistent across the list and the modal (low green, medium blue, high amber, urgent red).
• Ticket attachments now show their file name and size, presented as outlined chips.

Billing (Zoho Books)

• Billing and support dashboard charts updated for dark mode.
• Branded date-range pickers across the billing views.
• Brand outline status pills on the Invoices and Credit Notes views.
• Billing dashboard widgets modernised, with click-through from the widget to the underlying view.

Tables, filters and exports

• Exports now honour the active filters and match the visible columns.
• Fixed dead search fields and sort mismatches, and widened searches across more columns.
• Added missing filters and aligned filter and column layouts across the analytics grids.
• Analytics grids default to today's data, with branded date-range pickers replacing the old date controls.
• Text and name-based filter dropdowns default to alphabetical order, and use brand-themed controls with correct hover colours.
• Relative dates across the portal now show the absolute date and time on hover, in your own timezone and locale format.

What's New

• A "What's new" sidebar with a top-bar indicator.
• The updates list shows a relative timestamp and defaults to newest first.
• Each tenant sees only the updates relevant to its edition.

Administration

• New host-configurable login welcome banner: an administrator can enter a message (for example a maintenance notice) and switch it on or off. When enabled, it is shown to everyone at the top of the login page, before sign-in, in a modern brand-styled banner that respects light and dark mode.

Security and tenant isolation

• Server-side tenant scoping enforced across all services, so a tenant cannot reach another tenant's data.
• Each user's Service Filter is now enforced across every dashboard widget and live view, so a filtered user only ever sees the accounts their filter allows.