Control 3.4 Release Notes

Released: September 2026

Control 3.4 adds Clean Room, a sixth engine covering your isolated recovery environment, with live views of your virtual data centres and machines, an in-browser VM console, orchestrated recovery sessions and its own analytics. This release also introduces four-eyes approvals so high-risk actions require a second person to approve them, teaches Mia to forecast rather than only report, and adds Veeam alarm management and planned-maintenance publishing. Long-running actions now show as running tasks on the page that started them, until they have actually finished. Later updates add self-service company and quota management for Veeam resellers, restoring HYCU data directly in the portal, Mia raising support tickets for you, the option to require an authenticator app at sign-in, and a new name: the portal is now called Control.

A new name: Control

My2Cloud is now called Control, the portal of the Assurestor Platform.

• You will see Control, and a new logo, in the portal, in emails and reports, and in your authenticator app.
• The 2Cloud family of services is now the Assurestor Platform.
• Services are shown by their product names: Backup2Cloud is Asigra, DR2Cloud is Zerto, SaaS2Cloud is CloudAlly, Veeam2Cloud is Veeam and SaaS2Cloud NG is HYCU.
• Mia now stands for My Intelligent Assistant.
• Nothing changes for signing in: your address, account and settings carry on as before.

Clean Room: isolated recovery

Clean Room is a new engine for your isolated recovery estate: somewhere you can bring systems up away from production and prove they really do come back. It is built so further hypervisors can be added later without changing how the views, analytics or billing work.

Live views

• Virtual data centres are shown as cards, with search, paging and a control to open a vDC in the vendor console.
• Virtual machines are shown as cards with a power-state filter, a storage summary, paging and tooltips on long values.
• VM web console: open a machine's screen in a resizable pop-out window, sized to the guest's own resolution, without a vendor client or a separate sign-in.
• The vCPU speed used to convert reported CPU figures can be set per connection.

Recovery sessions

• Each recovery run is recorded as a session with an explicit state and an audit trail of every step.
• A Recovery Sessions view shows runs as they progress. The whole area is optional and enabled by your administrator.
• Run history keeps a record of past runs so you can show a pattern of successful recoveries over time.

Analytics and billing

• An analytics dashboard with peak machines, CPU, memory and storage.
• A machines history page showing how the environment trends over time.
• Clean Room usage appears in billing alongside your other engines, and Mia can answer questions about it.

Four-eyes approvals

High-risk actions can now require a second person to approve them before they run. The person making the request submits it for approval; a Security Officer decides it; only then does the action execute.

• Your administrator chooses which actions are gated, how many approvals are needed, and how long a request stays open before it expires.
• Actions that can be gated in this release: Zerto live failover and four further Zerto actions, deleting a tenant, deleting an edition, and HYCU policy changes such as setting a default or editing a policy.
• The requester's dialog says "submit for approval" rather than "confirm", so there is no surprise about what happens next.
• Approvers get an inbox showing what is being asked, who asked, and how they authenticated when they asked.
• A break-glass override is available for emergencies and is recorded as such, so it stands out on review.
• The full audit trail can be exported for compliance.
• Requests nobody decides expire on their own, and a Security Officer who leaves your organisation no longer counts towards approvals.
• An approved action that is still running shows as Running in the inbox until it finishes, then shows how it ended, without you needing to refresh.
• Actions that only add or copy something are marked in amber; actions that change or remove things are marked in red.
• More actions can be gated: deleting a Veeam company and changing a Cloud Connect quota; HYCU restores (per destination), aborting a task and removing an application credential; and Asigra DS-Client and account management.

Running tasks

Actions that keep running after you close their dialog, whether started straight away or after an approval, now appear on the page you started them from until they have actually finished.

• A Tasks card above the table shows what is waiting for approval, what is running and at which step, and what finished in the last 24 hours, including why anything failed or did not run.
• The item being changed is marked in the table while its task runs.
• Veeam: creating and deleting companies, and changing Cloud Connect quotas.
• Zerto: failovers, failover tests, pausing, resuming and force syncing replication.
• HYCU: restores, exports, back up now, aborting a task, and any action waiting for approval.
• Asigra: creating a DS-Client, and actions waiting for approval.
• Tasks are followed until the work is actually done, not just accepted. A live failover shows as done when it is ready for you to commit or roll back; a failover test shows as done when the test is up.
• Creating a Veeam company now finishes even if you close the dialog part-way through.

Mia can now look forwards

• Forecasting: Mia projects where your consumption is heading and shows it as a range rather than a single line.
• Growth analysis shows how quickly things are changing, and top movers shows what changed most, so you can see what is driving your consumption.
• Mia can compose and export a report from within the conversation.
• New coverage: CloudAlly billable mailboxes, HYCU target usage, Veeam alarm history and Clean Room.
• Mia can interpret any "last N days/weeks/months" style question rather than a fixed set of periods.
• Mia only sees the engines you have enabled and the accounts your service filter allows, and the active filters are shown in the chat.
• Mia can tell you where an action has got to, for example whether a quota change or a failover test has finished.
• When Mia cannot solve something, she can draft a support ticket with everything she has already checked, for you to confirm before it is sent (Mia Advanced).
• Mia now stands for My Intelligent Assistant, and can tell you which version of Control you are on.
• New answers about unprotected SaaS data, CloudAlly backups at risk, how your support and payments are going, Zerto journals, Veeam companies and quotas, and approvals waiting for a decision.
• More accurate answers across CloudAlly, Zerto and HYCU, and clearer messages when Mia is busy.

HYCU

• R-Graph, a visual map of your SaaS data estate showing what exists, what is protected and where the gaps are, with force-directed and tree layouts and a filter by account.
• Target analytics: per-target usage over time, with its own page and dashboard coverage.
• Your administrator can choose which SaaS services appear when you add a source, so the list shows the services you are actually offered.
• Public cloud sources (applications, instances and buckets) are a separate option your administrator enables.
• Adding an account now captures an Account ID and an Account Name separately.
• The vendor consent window opens at the right size and closes itself, and a failed consent now tells you the actual reason.
• Restore directly in the portal: browse a restore point and restore to another mailbox, export, or restore to the original location, with notes on each service's limits.
• Abort a running task from Monitoring.
• Several application credentials per SaaS source: see each one's status, regrant, add your own application, or remove one.
• Policies can assign themselves automatically by condition, run at most daily, and can be set on several accounts at once from the SaaS list.
• New accounts start with 30 days' retention and no default policy.
• R-Graph links each node to the items behind it and explains an empty map.

Veeam

• Acknowledge and resolve triggered alarms directly from the live view.
• A new alarm history page shows how alarms have trended, including the change since the previous period.
• Veeam resellers can create a company (with its Cloud Connect tenant and quota), allocate a quota, and delete a company, all from the portal.
• Change a Cloud Connect quota from the portal, in whole TiB, with a warning if a reduction leaves too little headroom.
• The Companies page shows each company's Cloud Connect resources.
• Veeam Backup & Replication licences you own are no longer counted as ours.

Planned maintenance

• Maintenance windows carry a type (planned or emergency) and a notice period, with sensible defaults.
• Scheduled maintenance is published to the status page, and the affected monitors are paused for the window so alerting stays quiet while the work happens.

Settings and interface

• Multiple Asigra and Veeam sites can be configured, each with its own connection.
• The tenant appearance settings are rebuilt around a live brand preview, so you can see your logo and colours before saving.
• A map-based timezone picker.
• Administrators can allow tenants to configure their own external login providers.
• Delete and remove actions are now styled consistently across the portal so they read as destructive.
• The notifications inbox explains when there is nothing in the selected date range but you have unread notifications outside it, and offers to widen the range.
• A redesigned welcome widget highlights the main features.
• Engine settings have their own Engines page.
• Administrators can require users to set up an authenticator app before they finish signing in.
• The Users list shows when each user last signed in, and flags email addresses that cannot receive mail.
• Dark mode now applies everywhere it should, and live lists no longer show out-of-date rows after a filter change.