Verify the following:
- Enable Zerto SaaS applications including Zerto Analytics, Cloud Control, and Mobile App. check box is selected.
This is accessed in the ZVM application in Settings > About. - ZVM has Internet access (and can access the listed URLs and IPs below).
Analytics URLs
The ZVM will need to communicate with the following URLs:
- Google Analytics - google-analytics.com
- CallHome - autologs.zerto.com
- Zerto Analytics - Receiver DNS address zerto-mobile-data.zerto.com
- Upgrade Manager - zerto-msgs-for-sites.saas.zerto.com
- RLC - zerto-msgs-for-sites.saas.zerto.com
- ZCA auto update - zerto-msgs-for-sites.saas.zerto.com
WAF (Web Application Firewall) IPs:
- 199.83.128.1 - 199.83.135.254
- 198.143.32.1 - 198.143.63.254
- 149.126.72.1 - 149.126.79.254
- 103.28.248.1 - 103.28.251.254
- 185.11.124.1 - 185.11.127.254
- 45.64.64.0 - 45.64.67.255
- 192.230.64.1 - 192.230.127.254
- 107.154.0.0 - 107.154.255.254
- 45.60.0.1 - 45.60.255.254
- 45.223.0.1 - 45.223.255.254
- 2a02:e980:0:0:0:0:0:0 - 2a02:e987:ffff:ffff:ffff:ffff:ffff:ffff (IPv6 if used)
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