How to raise support tickets

Modified on Mon, 16 Oct, 2023 at 2:06 PM

All support tickets should be created either via your my2cloud Portal or the Assurestor Support Portal (

When raising a new ticket please ensure you follow the following KB articles depending on the service...

2cloud Products


Ticket SLAs

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article