How to reset NSX-T Edge Appliance passwords

Modified on Sat, 23 Sep 2023 at 04:55 PM

Set a boot delay for the NSX-T Appliance VM
Changing the VM boot delay in vCenter gives you a bit more time
Open a console to the appliance
Boot / reboot the NSX appliance
Press and hold “Esc” or “Shift” during the POST
The GRUB boot menu is shown and press a key within 30 sec. to prevent auto booting the NSX appliance
Press “e” to edit the GRUB boot loader config
Enter “root” as GRUB user and “VMware1” as password
Search for the line that starts with “linux /vmlinuz…” and add the following to the end of that line “systemd.wants=PasswordRecovery.service“
Press “Ctrl – X” to boot the appliance
Change the appliance root password
Login with the root account and change the password of the local admin and audit accounts
```
passwd admin
```
```
passwd audit
```

clear user admin password-expiration

clear user root password-expiration

clear user audit password-expiration