The My2Cloud Portal uses port 44301 for its API, if your environment blocks access to this port the Angular front-end will load but be unable to communicate to its API back-end and you will likely see pages hang with a pinner as below.
You can test your system has access on port 44301 by browsing to https://my2cloud.net:44301/Ui/Login
you should see the login screen below, if you do not you will need to ensure your environment does not block TCP port 44301 outbound and then re-test
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article