If you wish to have Assurestor assist and perform a single VM failover please create a new Incident ticket via your my2cloud portal or the Assurestor Support portal (https://support.assurestor.com).
Note. You will need to have DR Invocation rights assigned to your my2cloud account otherwise your request will be rejected.
Type = Incident
Priority = High
Subject = Single VM Failover
Please ensure in the ticket body you supply enough information to enable us to process the failover.
Use the following template:
VM Name: Exact name as displayed in your vCenter
Requested Recovery Checkpoint: YYYY-MM-DD HH:MM
Note. If the requested VM is still powered on in your vCenter by processing the Failover it will be powered off, If VMtools are not running on the VM this will be a hard power off.
Once your failover request has been accepted it will be flagged as a DR Invocation and the ticket priority will be increased to Urgent.
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