Logo
Home Solutions Service Status

Welcome to the AssureStor Support Portal

support@assurestor.com +44 1277 505 800
Please use your my2cloud portal for ticket management
Home Knowledge base

backup2cloud Asigra

User Guides 5

  • Asigra Overview Guide
  • Client Software Installation Guide
  • DS-Client User Guide
  • DS-NOC User Guide
  • DS-System User Guide

General 21

  • Asigra Response to CVE-2021-44228 Log4J Vulnerability
  • How to collect logs for an Asigra DS-Client / Backup Set Issue
  • BLM Export NAS Device
  • Configuring the connection settings on DS-Billing Initialization
  • Cloud Management System Statuses
See all 21 articles

DS-Client 234

  • RegEx to include folders starting with alphabets or digital number followed by characters
  • RegEx configuration for many entries
  • VMware VADP backup recommendations
  • Moving the DS-Client Postgresql Database directory to another drive
  • Changing the hostname or IP address on a Windows DS-Client machine
See all 234 articles

DS-MLR 1

  • MAPI_E_FAILONEPROVIDER

DS-NOC 13

  • Backup of Microsoft Office 365 Using Asigra
  • Office365 : The request failed. The Id property must be set. Mailbox does not exist
  • The account does not have permissions to impersonate the requested user
  • FATAL: password authentication failed for user postgres
  • This site can't be reached
See all 13 articles

DS-BLM 10

  • Failed to parse Cloud specific information, System File ID: #,###.
  • BLM User Login Management
  • Migrating a BLM Archiver from a Physical Machine to a Virtual Machine (VM)
  • How to replace a LTFS tape library
  • Migrating a DS-Client to another DS-System: Effect on the BLM Archiver
See all 10 articles

Company

  • About Us
  • Our Platforms
  • Hybrid Servcies
  • Why AssureStor

Products

  • backup2cloud
  • dr2cloud
  • saas2cloud
  • veeam2cloud
  • Asigra as a Service
  • Zerto as a Service

Help

  • Knowledge Base
  • Service Status
  • Partner Portal
  • Contact Us

Follow Us

© Themes by Helpdesk Theme . All rights reserved.