If an AV solution is installed on your ZVM 


You must exclude the following folders from antivirus scanning:


VMWare

  • Zerto Virtual Replication
  • %ProgramData%\Zerto\Data\zvm_db.mdf
  • C:\Program Files\Zerto\Zerto Virtual Replication\Zerto.Zvm.Service.exe
  • C:\Program Files\Zerto\Zerto Virtual Replication\Zerto.Vba.VbaService.exe
  • C:\Program Files\Zerto\Zerto Virtual Replication\Zerto Online Services Connector\Zerto.Online.Services.Connector.exe
  • C:\Program Files\Zerto\Zerto Virtual Replication\Embedded DB Manager Service\Zerto.LocalDbInstanceManagerService.exe


Failure to do so may lead to the Zerto Virtual Replication folder being incorrectly identified as a threat and in some circumstances corrupt the Zerto Virtual Replication folder.