Providing more control and self assist abilities to the users such as running connectivity checks to VRAs and ZCCs.

A Zerto administrator may require VRAs access to perform connectivity tests and troubleshooting steps as guided by Support.  Starting version 7.0, Zerto is granting access to the VRA via an SSH key located in the ZVR installation directory.


Starting ZVR 7.0, the ZVR installation directory (Default location - C:\Program Files\Zerto\Zerto Virtual Replication) will contain a sub-directory called 'Secrets'.  In this folder, you can find the file 'ssh.ppk' which can be loaded into PuTTY to securely SSH into the VRA as root.  Please note that only a user account with Administrative access to the ZVM can access this folder.

User-added image

To connect to the VRA, follow these steps: 

  1. Once you have located the file, Open PuTTY  from (C:\Program Files\Zerto\Zerto Virtual Replication) and navigate to the ‘Auth’ menu (Connection -> SSH -> Auth). 

  2. Click on the ‘Browse’ button and load the ssh key file into PuTTY.
    User-added image

  3. Navigate to the ‘Session’ menu, enter the VRA’s IP address in the ‘Host Name (or IP address)’ bar, and click on ‘Open’. 

  1. Click Yes on the host’s SSH fingerprint alert 

User-added image 

  1. Use ‘root’ as the username and hit ‘Enter’ 


User-added imageYou should be now logged in to the VRA.
NOTE: Please use the Putty from the Zerto Folder and not third party putty tool.