Symptoms:

   

   After following the typical workaround required to increase/disable the Idle GUI Timeout (default 30 minutes) via this KB, the user is still logged out of the GUI after 30 minutes of inactivity.    

 


Cause:

   

   This was a code bug introduced in the 7.0 code family where the necessary tweak to change the Idle Timeout did not work as expected.    

 


Solution:

       

This was permanently fixed in 7.5U2.

Upgrading to 7.5U2 or later will allow for the typical workaround to be successful once again.