Symptoms

Installation or upgrade for Windows DS-Client may fail with the following error:

"UseDLL Failed.C:\Users\ADMIN~1\AppData\Local\Temp\1\xxx\asigraencmodule.dll Error number:-1".

All the four files failed asigraencmodule.dll, des.dll, DSInstu.dll and xerces-c_3_2.dll

Cause

V14.1 Installer failed and stopped due to missing 'Visual C++ 2015 redistributable package' in the Windows OS.

Either latest Windows updates are not applied or installer couldn't install the Visual C++ 2015 packages on this OS (for example it may happen on Windows 2012 R2 without all Windows updates installed).

Workaround

Ensure all Windows updates are installed (may require OS reboot) and then retry the installation (after reboot).