Symptoms:
   

   When customer changes the subscription ID in Azure ZCA.    

   
    
Cause:
   

   Due to customer change the subscription ID in Azure from (959bc2e4-2b3b-47f5-bb2f-65602ea3d259) to (678uj5v7-2b3b-47f5-bb2f-65602ea3d259) but using the same storage account.    

   
    
Solution:
       
  • Uninstall & reinstall the ZCA
  • Pair the sites 
  • Create dummy VPG on the ZCA, export the VPG settings and make a note of New Site GUID
  • Open the old VPG export settings and replace the old Site GUID with new Site GUID
  • Replace old Subscription Id with New subscription Id
  • Import the VPG settings