Should the password become lost or otherwise forgotten, the only way to reset the root (and admin) password is from direct keyboard access to the console. Here's how:

  • Reboot the system. DO NOT just kill the power. Try to reboot by pressing Alt + Ctrl + Del. If that still fails, try the reset button.
  • When it is powering back on, interrupt the boot loader (which waits for 3 seconds) by pressing any key
  • If you are unable to interrupt the boot loader in time, press Ctrl-Alt-Delete, or the Reset button on the chassis and try again
  • On the next screen highlight the Infrascale EVS OS %versionnumber% (VGA). You may refer to the screenshot below

User-added image

  • Press 'e'
  • Highlight the kernel... line, using the Up or Down arrow keys if necessary. You may refer to the screenshot (the second option should be highlighted) 

 User-added image

  • Press 'e'
  • Press 'End' key, press 'Space' key, type the number "1", press 'Enter' key, press 'b' key (ensure the CAPS LOCK key is not on, as 'B' does not work)
  • This should boot to a command prompt, run the linux command to change your password
  • Type "passwd" and press 'Enter'
  • Follow the on-screen instructions to enter and re-enter the new password
  • Type "reboot" and press 'Enter'  (stopping and restarting stark service will also work)
  • The system should boot normally and you may login with the new password