If a failover test ends ungracefully, it can leave behind trash in the VMware.

Affected Versions:

All Versions


If the VM still exists in Vcloud director, you can delete it from there. However if the VM does note exist in Vcloud director, please call our servicedesk and run get.teamviewer.com/assurestor as we will need to get remote access to run a tool to unlock the VM which will enable the delete option.