Indication:    

  • Job log may contain the following:

    MSSQL: warning: database 'tempdb' on DEFAULT server instance explicitly included but believed to be non-backupable, will try anyway
    MSSQL: error: can't get configuration for backup of database 'tempdb' on DEFAULT server instance: GetConfiguration timed out after 300000ms
    MSSQL: backup of database 'tempdb' on DEFAULT server instance failed

    or

    MSSQL: warning: database 'Resource' on DEFAULT server instance explicitly included but believed to be non-backupable, will try anyway
    MSSQL: error: can't get configuration for backup of database 'Resource' on DEFAULT server instance: GetConfiguration timed out after 300000ms
    MSSQL: backup of database 'Resource' on DEFAULT server instance failed

Cause:

Fix:

  • Exclude 'tempdb' and 'Resource' databases from SQL database backup list(s) in  RVXConfig.