Symptoms:


The Microsoft Volume Shadow Copy Service (VSS) enables taking manual or automatic backup copies or snapshots of data, even if it has a lock, on a specific volume at a specific point-in-time over regular intervals. This ensures not just that the data is crash consistent but also application consistency if recovery is needed. Zerto Virtual Replication enables adding checkpoints to the journal that are synchronized with VSS snapshots.

Cause:

The Zerto VSS agent integrates with Windows Volume Shadow Service in order to provide application consistent checkpoints for your Windows VMs.  When working with the Zerto VSS Agent, it is important to know which operating systems are supported.


Solution:


The operating systems supported by the Zerto VSS Agent are as follows:

32-BIT OPERATING SYSTEMS 64-BIT OPERATING SYSTEMS
Windows Server 2003 SP2 Windows Server 2003 SP2

Windows Server 2008, all versions (SPs and R2)

Windows Server 2012, all versions (SPs and R2)